FAQs

We want your cleaning to feel easy and stress-free — there’s very little you need to do before we arrive.

To help our team work efficiently and give you the best results, we ask that:

• Personal items are picked up from floors and counters (such as toys, clothing, paperwork, and loose items), so we can fully disinfect all surfaces.

• Dishes are done and the sink is clear, allowing us full access to clean and disinfect the counters and use the sink during the cleaning.

• Pets: We love pets! Friendly pets are welcome to stay out while we clean. If a pet is anxious, protective, or prefers quiet space, we recommend securing them so everyone stays comfortable and safe.

• Any special instructions or focus areas are shared with us ahead of time.

That’s it — we bring all our own supplies and equipment, and we’ll take care of the rest. Our goal is to leave your home feeling refreshed, cared for, and easy to enjoy.

A basic clean covers the essential upkeep that keeps your home fresh week after week:
• Dusting surfaces and furniture
• Vacuuming and mopping floors
• Wiping down counters and sinks
• Cleaning bathrooms (toilets, tubs, showers, mirrors)
• Taking out trash
Want a personalized price? Request a quote

A basic clean maintains freshness. A deep clean tackles details like baseboards, vents, ceiling fans, and behind/around appliances. Many clients start with a deep clean, then switch to biweekly basic cleanings for easy upkeep.
See which option fits best

Most homes in our area fall between $150–$300 for standard visits, depending on size and needs. Move-outs and deep cleans are priced by scope. We’ll provide a clear estimate—no surprises.
Get your free quote

Since 2009, Dust Busters has been helping families throughout the Fargo-Moorhead area enjoy cleaner homes and more free time. Our professionally trained, background-checked, and insured cleaning technicians take pride in delivering consistent, high-quality service with a friendly, personal touch.

Whether you're looking for recurring cleaning, a move-out cleaning, or a one-time deep clean, our goal is simple: give you peace of mind every time we clean.

Yes—we bring vacuums, mops, microfiber cloths, and our trusted products. Prefer we use your favorites (due to allergies, scents, or preferences)? Happy to! Just let us know.

Yes. We choose products with families and pets in mind—and we’re glad to use yours if you prefer. Our cleaners take extra care around toys, pet dishes, and bedding.

Move-out cleaning is designed to get your home ready for the next owner/tenant (and help renters get deposits back). It usually includes: kitchens/bathrooms deep-cleaned; inside cabinets, drawers, and closets; floors vacuumed and mopped; appliances cleaned inside and out; spot-cleaned walls.
Get a move-out quote

Most families choose biweekly cleaning—it’s the sweet spot for keeping things consistently fresh without overwhelming your schedule. Weekly works well for busy homes or lots of pets; monthly is great for light upkeep.

A quick tidy (clothes, toys, dishes) helps us focus time on the actual cleaning. No need to “pre-clean”—that’s why we’re here!

Our first cleanings typically begin around 9:30 AM. Because our teams travel between multiple homes throughout the day, we ask customers to allow a one-hour arrival window.

Routes are carefully planned each morning and may occasionally change due to traffic, weather, or the length of previous cleanings. While we can't guarantee an exact arrival time, we'll always do our best to keep you informed.

We understand that life happens, and we're always happy to help reschedule whenever possible.

Because your appointment time has been reserved specifically for your home, we ask for at least 48 business hours' notice if you need to cancel or reschedule.

• Cancellations or reschedules made within 48 business hours are subject to a fee equal to 50% of the scheduled service price.
• Same-day cancellations are subject to the full scheduled service price.
• Our cleaning technicians are still paid for the time reserved for your appointment, even if the appointment is canceled.
• Providing advance notice allows us to offer that appointment to another customer whenever possible and helps keep our schedule running smoothly for everyone.

Thank you for your understanding and for supporting our hardworking cleaning team!

We take trust seriously. All Dust Busters cleaners are background-checked, trained, insured, and uniformed. Many clients work with the same cleaners for years, building familiarity and comfort.

We don’t offer dishwashing or laundry as part of our packages. We focus on detailed, professional home cleaning so you get maximum result from every visit.

Your satisfaction is very important to us!

If you notice something that was missed during your cleaning, simply contact us within 24 hours, and we'll gladly return to correct it at no additional charge.

Our goal is for you to love coming home to a clean house every single time.

For the safety of both our customers and our cleaning technicians, we do not move heavy furniture or appliances.

We clean around and underneath furniture that can be safely reached using our professional equipment. If you'd like a specific area cleaned behind a larger piece of furniture, we ask that it be moved before your appointment.

To protect the health and safety of both our employees and our customers, we do not clean homes with active pest infestations or areas contaminated by biohazards.

This includes:

• Active infestations of mice, roaches, or other insects
• Mouse droppings or areas contaminated by rodents
• Dead insects or large amounts of insect debris
• Human or animal urine, feces, blood, vomit, or other bodily fluids
• Hoarding situations requiring biohazard remediation
• Mold remediation

Because our teams clean multiple homes each day, we cannot risk transferring contaminants, pests, or pest-related debris from one home to another.

If you're unsure whether your home falls into one of these categories, please contact us before your appointment. We'll be happy to discuss your situation and determine the safest course of action.